In DoppioSlavowe work to ensure you have the best shopping experience. Below, we detail our shipping terms and conditions:
Terms of Shipping 24/48h
- Standard orders: The packages are prepared and shipped within 24/48 working hours, after receive the payment, using POSTAL EXPRESS with tracking and signature on delivery.
- Exceptions: During the campaign, Christmas, Black Friday or other special promotions, the time limits may be extended due to the volume of orders.
- Exceptions: During the campaign, Christmas, Black Friday or other special promotions, the time limits may be extended due to the volume of orders.
- Customized products: Items that require personalization can have a delivery time, because we oversee and confirm with you all the details before proceeding with fabrication.
Delivery in Working Days
- The 24/48 hours, delivery time will be counted only on business days.
- For example: To ensure delivery on a Monday, make your order prior to Thursday at 16:00 pm.. This will allow the company to manage the Friday, but remember that the Saturday delivery depend on the operation of the delivery company in your area and we cannot guarantee it.
- Orders placed after 16:00h. can no longer be guaranteed within 24 hours, although we will do everything possible to arrive as soon as possible.
Shipping methods Custom
If you want a shipping method different, please contact us to consult the options and costs available.
Additional Information
- Follow-up: Regardless of shipping method chosen, you will receive a link to follow your order on-line.
- Shipping costs:
- Include handling, packaging and costs orders.
- Handling charges are fixed, whereas transport vary according to the total weight of the package.
- Recommendation: It groups together all items in the same order to save on shipping costs, as we can not combine different purchase orders and costs will apply separately.
Responsibility and Protection of Articles
- We are not responsible for any damage to your package after shipping. However, we take all the necessary measures to protect items and ensure they arrive in perfect condition.
- Free postage: Orders to the Peninsula with an amount superior to 39€ include free shipping.
- Our shipments usually have compact dimensions and the items will be properly protected.
Returns
Please fill out this form to request your refund We will contact you to give you the best care!
If you have any questions or need additional information, we're here to help. Thank you for trusting in DoppioSlavo!